
PRODUCTPRODUCT
Much more than
just a chatbot
Much more than just
a chatbot
Tailored AI shopping assistants for Europe’s most ambitious Ecommerce.
We don’t just deliver software. We deliver results.
AI Shopping AssistantAI Shopping Assistant
AI Shopping AssistantAI Shopping Assistant
Guides shoppers
to the right product
Guides shoppers
to the right product
Our AI understands context, answers complex questions, and recommends products based on real customer needs — not keyword matching. It handles the nuances your FAQ page can't.
Our AI understands context, answers complex questions, and recommends products based on real customer needs — not keyword matching. It handles the nuances your FAQ page can't.


FEATURESFEATURES
A complete
customer experience

Smart product recommendations
Personalized product suggestions based on browsing behavior and purchase history, integrated with customer login for real-time relevance.

AI-powered personalization
Data-driven product discovery using customer behavior and signals to deliver relevant recommendations across touchpoints.

Image-based product matching
Upload a photo to receive intelligent product suggestions tailored to your individual features and needs.

Self-service order management
Customers can update delivery details, cancel orders, and manage purchases independently without support assistance.

Real-time store & stock status
Instantly check product availability and in-store stock levels across all retail locations.
FEATURESFEATURES
A complete
customer experience

Smart product recommendations
Personalized product suggestions based on browsing behavior and purchase history, integrated with customer login for real-time relevance.

AI-powered personalization
Data-driven product discovery using customer behavior and signals to deliver relevant recommendations across touchpoints.

Image-based product matching
Upload a photo to receive intelligent product suggestions tailored to your individual features and needs.

Self-service order management
Customers can update delivery details, cancel orders, and manage purchases independently without support assistance.

Real-time store & stock status
Instantly check product availability and in-store stock levels across all retail locations.
FEATURESFEATURES
A complete
customer experience

Smart product recommendations
Personalized product suggestions based on browsing behavior and purchase history, integrated with customer login for real-time relevance.

AI-powered personalization
Data-driven product discovery using customer behavior and signals to deliver relevant recommendations across touchpoints.

Image-based product matching
Upload a photo to receive intelligent product suggestions tailored to your individual features and needs.

Self-service order management
Customers can update delivery details, cancel orders, and manage purchases independently without support assistance.

Real-time store & stock status
Instantly check product availability and in-store stock levels across all retail locations.


Analytics DashboardAnalytics Dashboard
Analytics DashboardAnalytics Dashboard
Analytics DashboardAnalytics Dashboard
Know what
your customers
are really asking
Know what
your customers
are really asking
Know what
your customers
are really asking
Every conversation becomes a data point. See what questions come up, what products get asked about, and where customers get stuck. Real insights, not vanity metrics.
Every conversation becomes a data point. See what questions come up, what products get asked about, and where customers get stuck. Real insights, not vanity metrics.
Continuous OptimisationContinuous Optimisation
Continuous OptimisationContinuous Optimisation
Continuous OptimisationContinuous Optimisation
Software and
a service we
continue to improve
Software and
a service we
continue to improve
Software and
a service we
continue to improve
We don’t just deliver the software and walk away. The Diverge team manages the project end-to-end; from development through continuous optimization and iteration after launch. Our goal is to deliver an AI Shopping Assistant that stays at the forefront of what the technology allows, fully tailored to your company.
We don’t just deliver the software and walk away. The Diverge team manages the project end-to-end; from development through continuous optimization and iteration after launch. Our goal is to deliver an AI Shopping Assistant that stays at the forefront of what the technology allows, fully tailored to your company.

THE PROCESSTHE PROCESS
THE PROCESSTHE PROCESS
From first call
to live on your site




Step 1Step 1
Discovery
A short conversation to understand your needs and where AI can help most.
Step 2Step 2
Development
Step 3Step 3
Testing
Step 4Step 4
Launch




Step 1Step 1
Discovery
A short conversation to understand your needs and where AI can help most.
Step 2Step 2
Development
Step 3Step 3
Testing
Step 4Step 4
Launch




Step 1Step 1
Discovery
A short conversation to understand your needs and where AI can help most.
Step 2Step 2
Development
Step 3Step 3
Testing
Step 4Step 4
Launch

Ready to
stop losing sales?
Book a 30-minute call. We'll show you what
Diverge can do for your store.
+41%
Sales conversion
80%
Queries resolved automatically
300%
Increased customer engagement

Ready to
stop losing sales?
Book a 20-minute call. We'll show you what Dialoge can do for your store.
+41%
Sales conversion
80%
Queries resolved automatically
300%
Increased customer engagement
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