QUESTIONNAIRE
Tone of voice for your AI shopping assistant
A short questionnaire. Fill it in and hit the button at the bottom to send your answers straight to us.
Purpose
Your answers help us make the assistant sound like your brand — in advice, product recommendations and everyday customer questions. Pick more than one if several fit. Keywords are perfectly fine.
01
Tone of voice
Pick 1–2
Professional and neutral
Warm and personal
Fresh and energetic
Expert / advisory
02
Response length
Typical level
Very short answers
Short but helpful
Detailed when needed
03
Emojis
Use in chat
No
Yes, but very rarely
Yes, moderate and natural
04
Follow-up questions
When the customer is missing info
Yes, when helpful
Only when necessary
Preferably not — give direct answers
05
Sales style
Level of proactivity
Not salesy — just help
Lightly advisory selling
Actively guide toward purchase
06
Words and phrasing
Brand words and no-go words
07
Examples / extra notes
Optional
08
About you
So we know who the answers are from
Your answers go straight to our team.


